IT Services

Supported Platforms

Windows , 7, 10. All Server Operating Systems.
Mac OS 9, OSX Tiger, Leopard, Snow Leopard, Lion including Server.
Mobile OS (Google Cloud Only) Android all versions, IOS all versions,
Windows Mobile, Web OS.

        System Monitoring/Alerts

Proactive, device-defined monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.

            Watch & Manage Service

Monitoring, alert validation and defined escalation, deep troubleshooting and remediation, 3rd party vendor coordination, root cause analysis

          Preventive Maintenance

Increase uptime and reduces issues. Pro-active service 7×24 speeds time to resolution and in helps reduce infrastructure incidents and unplanned downtime

           Audit and Inventory

Fast, accurate and up-to-date inventory of computers, servers, and mobile devices (cloud environment only). Deployable over the LAN, WAN, and Internet. 3rd party vendor coordination.

         BACKUP AND RESTORE 

Secure, Fast Acting, Online File and Image Backup Solution includes monitoring and management of schedule backups, backup sets and restores of data back to the target machine. (Monthly cost for online backup will vary depending on total and incremental capacity.)

         Anti-Virus

Bitdefender Anti-Virus is one of the most highly rated products across most test. Bitdefender works behind-the-scenes defending you and your PC against viruses, spyware, Trojans, rootkits and other threats… all without significant impact on your PC’s performance.

      Ticketing / Helpdesk

IT support personnel will track, respond and resolve issues quickly and efficiently. Within minutes of calling with a support request we will be on the phone providing support and will send someone onsite to quickly resolve your problem.

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