IT Services

Supported Platforms

Microsoft Server 2003, 2008, 2008 R2, 2012, 2012 R2, and 2016
Microsoft Windows 7, 8, 8.1, and 10
Microsoft Hyper-V and VMWare Hypervisors
Microsoft Cloud (Office 365, Azure) and Amazon AWS

Google Cloud Apps

        System Monitoring/Alerts

Proactive, device-defined monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.

            Watch & Manage Service

Monitoring, alert validation and defined escalation, deep troubleshooting and remediation, 3rd party vendor coordination, root cause analysis

          Preventive Maintenance

Increase uptime and reduces issues. Pro-active service 7×24 speeds time to resolution and in helps reduce infrastructure incidents and unplanned downtime

           Audit and Inventory

Fast, accurate and up-to-date inventory of computers, servers, and mobile devices (cloud environment only). Deployable over the LAN, WAN, and Internet. 3rd party vendor coordination.

         BACKUP AND RESTORE 

Secure, Fast Acting, Online File and Image Backup Solution includes monitoring and management of schedule backups, backup sets and restores of data back to the target machine. (Monthly cost for online backup will vary depending on total and incremental capacity.)

         Anti-Virus

Webroot Anti-Virus is one of the most highly rated products across the US.  Webroot provided multi-vector protection for endpoints and networks, as well as cloud-based threat intelligence services.

      Ticketing / Helpdesk

IT support personnel will track, respond and resolve issues quickly and efficiently. Within minutes of calling with a support request we will be on the phone providing support and will send someone onsite to quickly resolve your problem.

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