Windows , 7, 10. All Server Operating Systems.
Mac OS 9, OSX Tiger, Leopard, Snow Leopard, Lion including Server.
Mobile OS (Google Cloud Only) Android all versions, IOS all versions,
Windows Mobile, Web OS.
Proactive, device-defined monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.
Monitoring, alert validation and defined escalation, deep troubleshooting and remediation, 3rd party vendor coordination, root cause analysis
Increase uptime and reduces issues. Pro-active service 7×24 speeds time to resolution and in helps reduce infrastructure incidents and unplanned downtime
Fast, accurate and up-to-date inventory of computers, servers, and mobile devices (cloud environment only). Deployable over the LAN, WAN, and Internet. 3rd party vendor coordination.
Secure, Fast Acting, Online File and Image Backup Solution includes monitoring and management of schedule backups, backup sets and restores of data back to the target machine. (Monthly cost for online backup will vary depending on total and incremental capacity.)
Bitdefender Anti-Virus is one of the most highly rated products across most test. Bitdefender works behind-the-scenes defending you and your PC against viruses, spyware, Trojans, rootkits and other threats… all without significant impact on your PC’s performance.
IT support personnel will track, respond and resolve issues quickly and efficiently. Within minutes of calling with a support request we will be on the phone providing support and will send someone onsite to quickly resolve your problem.