The new standard

of customer care in technology

managed services & IT Consulting

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The Right Message

To The Right Customers, At The Right Time

Across All Devices

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Avoid unplanned downtime

Bridging the Gap with Virtual CIO

Proactive IT Managed Services

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Reliable, Cost Effective

IT Hardware & Cloud Services

Made Simple

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Managed IT Services

nDataStor Managed IT

What is nDataStor Managed IT? Our proactive premier managed it services program we offer to our clients that lets you choose a package based on your budget needs. With this package you no longer need to keep track of multiple vendors, nDataStor brings you professional IT support along with Virtual CIO that helps your business stay ahead of the technology curve. We bring longevity to the tools that matter most to you and your business and help you plan for the future so that you avoid those last minute costly surprises, unplanned downtime and most importantly, lost employee productivity.

 

nDataStor Managed Services

One phone call brings prompt, expert IT support regardless of manufacturer so you do not have to keep track of multiple vendors. It is peace of mind for greater performance and the ideal way to eliminate unplanned downtime, maximize productivity and extend the life of your valuable equipment.

  • Centralized Services
  • Remote Support
  • Proactive Network Administration
  • Reactive Onsite
  • Technology Consulting Virtual CIO

Supported Platforms

Windows XP, Vista, 7. All Server Operating Systems. Mac OS 9, OSX Tiger, Leopard, Snow Leopard, Lion including Server.
Mobile OS (Google Cloud Only) Android all versions, IOS 4, IOS 5 +, Windows Mobile, Web OS

System Monitoring/Alerts

Proactive, device-defined monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.

Watch & Manage Service

Monitoring, alert validation and defined escalation, deep troubleshooting and remediation, 3rd party vendor coordination, root cause analysis

Patch Management

Automatically keep servers, workstations and remote computers up-to-date with the latest
important security patches and updates.

Backup and Restore

Secure, Fast Acting, Online File Backup Solution includes monitoring and management of schedule backups, backup sets and restores of data back to the target machine. (Monthly cost for online backup will vary depending on total and incremental capacity.)

Preventive Maintenance

Increase uptime and reduces issues. Pro-active service 7×24 speeds time to resolution and in helps reduce infrastructure incidents and unplanned downtime

Audit and Inventory

Fast, accurate and up-to-date inventory of computers, servers, and mobile devices (cloud environment only). Deployable over the LAN, WAN, and Internet. 3rd party vendor coordination.

Ticketing / Helpdesk

IT support personnel will track, respond and resolve issues quickly and efficiently. Within minutes of calling with a support request we will be on the phone providing support and will send someone onsite to quickly resolve your problem.

Anti-Virus

Kaspersky Anti-Virus is one of the most highly rated products across most test. Kaspersky works behind-the-scenes defending you and your PC against viruses, spyware, Trojans, rootkits and other threats… all without significant impact on your PC’s performance.